INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Single Phase or 3 Phase?

All our machines run on 220V single phase, making them suitable for home, shop, and commercial use without needing industrial wiring.

Can it run on solar?

Yes, it can run on solar.
For best performance:

12 Layer → 2–3 kW system

20 Layer → 3–4 kW system

32 Layer → 5–6 kW system

Electricity Consumption?

Electricity depends on wattage and running time.
Power usage is calculated as kWh = watts × hours ÷ 1000

12 Layer → 1 unit/hour

20 Layer → 1.5 units/hour

32 Layer → 3 units/hour

What products can be dried?

You can dry a wide range of products including:

Fruits (mango, apple, strawberry)

Vegetables (onion, tomato, potato)

Spices (garlic, chili, ginger)

Meat (beef jerky, chicken)

Pet food (cat & dog treats)

Dehydrators work by removing moisture using heat + airflow

Where can I ship my order?

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What is the warranty?

We provide 1 Year Warranty with 100% backup support for peace of mind.

Delivery Time?

Lahore → Same or next day

Other cities → 2–4 working days

Nationwide delivery available

Capacity per batch?

Approximate capacity:

12 Layer → 10–20 KG

20 Layer → 30–40 KG

32 Layer → 50–60 KG

(depends on product type & slicing)

Training available?

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Yes ✅
We provide:

Complete machine training

Product drying guidance

Business startup support

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Is it safe for food use?

Yes, machines are:


FDA approved design


Made with food-grade stainless steel


Hygienic & safe for commercial use

What is the temperature range?

Adjustable from 30°C to 90°C

Suitable for all products (fruits, meat, herbs, etc.)

Does it dry evenly on all trays?

Yes.
Our machines use:

Front heating system

Back exhaust fans

This ensures uniform airflow and even drying across all trays.

This ensures uniform airflow and even drying across all trays.

Do I need to rotate trays?

No (in most cases).
Due to proper airflow system, trays dry evenly without frequent rotation.

13. How long does drying take?

Depends on product:

Fruits → 5–8 hours

Vegetables → 4–6 hours

Meat → 6–10 hours

Drying time depends on moisture content and thickness

s it profitable business?

Yes 💰
Dehydration is a high-margin business because:

reduces weight (water removal)

increases product value

long shelf life

What support do you provide after purchase?

We offer:
✔️ Technical guidance
✔️ Business consultation
✔️ Product drying charts
✔️ Lifetime support (basic guidance)